Privacy policy

Effective Date: July 28, 2026

SetAbouha ("we", "our", or "us") operates the website https://setabouha.com/. We are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase our products, or interact with our services.

By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:

Personal Information

Full name
Email address
Phone number
Billing and shipping addresses
Payment and transaction information
Order history and purchased products
Any information you voluntarily provide when contacting us

Automatically Collected Information

When you browse our website, we may automatically collect information such as:

IP address
Browser type and version
Device information
Operating system
Pages viewed and browsing activity
Date and time of visits
Referral sources

This information helps us improve our website, analyze customer behavior, and provide a better shopping experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

Processing and fulfilling your orders
Providing shipping and delivery services
Communicating with you about your orders, inquiries, or requests
Providing customer support
Improving our products, website functionality, and customer experience
Processing payments securely
Detecting and preventing fraud, unauthorized transactions, and security issues
Sending promotional emails, offers, and updates if you have chosen to receive marketing communications
Measuring and improving the effectiveness of our advertising campaigns

3. Payment Information

All payments are processed through secure third-party payment providers.

SetAbouha does not store or have access to your complete payment card details. Payment information is processed and protected according to the privacy and security policies of the payment service providers used during checkout.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary to operate our business and provide our services, including:

E-commerce platform providers that support our online store
Payment processing providers
Shipping and delivery companies
Website analytics providers
Marketing and advertising platforms
Service providers who assist us in operating our business

These third parties are only provided with the information necessary to perform their services and are required to protect your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your shopping cart
Save your preferences
Understand how visitors use our website
Analyze website performance
Improve our marketing and advertising activities
Provide more relevant advertisements

You may disable cookies through your browser settings; however, some features of our website may not function properly.

6. Marketing and Advertising

We may use third-party advertising services, such as Meta (Facebook and Instagram) and other advertising platforms, to show you relevant advertisements.

These platforms may collect information about your activity on our website through technologies such as cookies and tracking pixels.

You may manage your advertising preferences through the settings provided by these platforms.

7. Data Security

We take appropriate technical and organizational measures to protect your personal information from:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

Although we take reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to:

Complete transactions
Provide requested services
Comply with legal obligations
Resolve disputes
Enforce our agreements

When information is no longer required, we will take reasonable steps to securely delete or anonymize it.

9. Your Privacy Rights

Depending on applicable laws, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
Object to certain uses of your information

To exercise these rights, please contact us using the information provided below.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of these external websites. We encourage you to review their privacy policies before providing personal information.