Shipping policy

Effective Date: July 28, 2026

At SetAbouha, we are committed to providing a reliable and efficient shipping experience. This Shipping Policy explains how we process, prepare, and deliver orders placed through https://setabouha.com/.

By placing an order with us, you agree to the terms outlined in this Shipping Policy.

1. Order Processing Time

All orders are carefully reviewed, prepared, and packaged before shipment.

Orders are typically processed within:

1–3 business days

Processing time may vary during:

  • Holidays

  • Promotional periods

  • High-volume sales periods

  • Circumstances outside our control

You will receive confirmation once your order has been processed and shipped.

2. Shipping Locations

We currently provide shipping services to the locations available during checkout.

Shipping availability may depend on:

  • Customer location

  • Delivery service availability

  • Local regulations

If your location is not available at checkout, please contact us to check whether delivery can be arranged.

3. Delivery Times

Estimated delivery times depend on your location and shipping method selected during checkout.

Delivery estimates begin after your order has been processed and shipped.

Please note that delivery times are estimates and may be affected by:

  • Shipping carrier delays

  • Weather conditions

  • Holidays

  • Customs procedures

  • Incorrect shipping information provided by the customer

SetAbouha is not responsible for delays caused by circumstances beyond our reasonable control.

4. Shipping Fees

Shipping fees are calculated based on:

  • Delivery location

  • Order size and weight

  • Selected shipping method

The final shipping cost will be displayed during checkout before completing your purchase.

From time to time, SetAbouha may offer free shipping promotions or special delivery offers.

5. Order Tracking

When available, tracking information will be provided after your order has been shipped.

You can use the tracking information to follow your shipment progress.

If you do not receive tracking information or experience an issue with your shipment, please contact our support team.

6. Delivery Information

Customers are responsible for providing accurate and complete delivery information, including:

  • Full name

  • Phone number

  • Shipping address

  • Any additional delivery instructions

SetAbouha is not responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete information provided by the customer.

7. Damaged or Missing Packages

If your order arrives damaged, incomplete, or with any issue, please contact us within 48 hours of delivery.

Please provide:

  • Order number

  • Photos or videos of the package and product

  • Description of the issue

We will review your request and work with you to provide an appropriate solution.

8. Product Handling and Storage

SetAbouha takes special care when preparing and packaging products to maintain their quality during transportation.

After delivery, customers are responsible for properly storing products according to any provided instructions.

We are not responsible for damage caused by improper storage or handling after delivery.

9. Delayed or Lost Shipments

While we work with reliable delivery partners, delays or lost shipments may occasionally occur.

If your order is delayed or appears to be lost, please contact us and we will assist you in resolving the issue.

10. Contact Us

If you have any questions regarding shipping or your order, please contact us:

SetAbouha

Website: https://setabouha.com/

Email: info@setabouha.com